Monday, November 18, 2013

The 9 (Free) Tools You Need to Grow and Manage Your MSP’s Web Presence

This post is for managed service providers who...
photo credit: knitting iris via photopin cc
  • Have a website and blog.
  • Have a working knowledge of and presence on social media.
  • Feel like they don’t have enough time or resources to grow and manage their web presence.
  • Think there’s a more efficient way to go about growing and managing their web presence.

Once you setup the framework for your web presence – website, blog, social media – and understand how it all works and works together, then it’s time to save yourself. Save time, save money, work smarter not harder. Your key to that is free tools. And when I say free, I mean 100% free – no 30 day free trials, no one asking for your credit card “just in case.”

As the marketing/social media/website manager for our managed service provider, as well as MSP Builder, these are my favorite tools that I have accumulated over the past 2 years (I even discovered one of these last week!). I use almost all of them every day, and I hope you find at least one that you can incorporate into your daily routine.

Thursday, October 17, 2013

Ingram Micro VentureTech Network Fall Invitational 2013

The 2013 Fall VentureTech Network Invitational is in Palm Springs, California from October 20-23. MSP Builder has all the tweets, pictures, and posts right here so you don't miss any of the action. Join in with the event hashtag #VTN2013!

Let us know if we missed anything. Guy Baroan was at the Technology Fair with the MSP Builder booth, where we had the "What is managed services?" video available at a discounted price for our fellow VTN members. Contact us if you didn't get a chance to take advantage of this special offer and we will send you a coupon code!

Tuesday, June 18, 2013

The 27 Best Managed Service Provider Books

When we were first starting out as a managed service provider, it was difficult to make the time or find the resources to go to the big conferences, attend boot camps, or even hire a consultant. Sure, you can do those things a little here and there (and we did choose to invest in The E-Myth Mastery Program), but how do you gain the knowledge and tools to compete among the larger, already established I.T. companies?


Tuesday, May 21, 2013

Trust in your Managed Services but always use an SLA

We're happy to bring you another insightful guest post from MSP owner Brandon Phipps. See his first post on the MSP Builder blog, Managed Services: A Beginner's Introduction. If you are interested in guest posting, please contact us.

I have recently noticed a somewhat troubling trend in the Managed Service Provider community. Purveyors who have been a trusted source for valuable information have started bringing up a stance on service level agreements that goes against everything that I have ever been taught and, more importantly, everything that I have ever learned in the field as a business owner.

I see a disparity developing between organizations that offer Break / Fix services to prospective clients, not so much as a definitive business model, but a method to fulfill the specific needs of a particular client and move them up the ladder of managed service levels and so-called "MSP only" shops that seem to scoff at providers offering the Break / Fix model and businesses that it may be the best fit for.

What's the fit?

Friday, May 3, 2013

Managed Services: A Beginner's Introduction

MSP Builder is excited to bring you a guest post from MSP owner Brandon Phipps. If you are interested in guest posting, please contact us.

There are several things every Managed Service Provider needs to start out and succeed. Sometimes it is hard to wade through all of the chatter in the industry about the latest and greatest "must have" service or technology. Focusing on the core requirements and building a strong service offering upon those is an easy to measure, calculated approach that has brought us success. When combined with an elite Service Level and a dedicated, client first, marketing perspective, it is very easy to step up from a Break / Fix, VAR, or Remote Support model.

photo credit: nikkorsnapper via photopin cc